Business-Building Action From Terry L. Brock
Okay, okay, okay! Enough already! Have you had it with all the “You’ve got to be on social media” advocates incessantly reminding you that “Twitter is the new E-Mail” or how much you need to be on Facebook, Linkedin, etc. etc.?
But what about the rest of us who have real jobs we need to do? What about those of us who don’t want to spend everyday, all day swapping quotes, “retweeting” cute aphorisms, and “linking” with people we don’t even know? And hey, Facebook users, I remember a time with being a “friend” meant you actually had MET the person!
Some of us are out there, slaving away in the salt mines, working on such “20th Century” concepts as producing products, meeting with customers and trying to pay the bills. Geez, how did this country ever get started without George Washington, wintering at Valley Forge, letting his soldiers send “tweets” to each other just to pass the time?
Okay, I’m being a little blunt but I think you see my point. What are we to do today with all the deluge of social media “must dos” when we still have work that needs to be done (or at least those who still have a job in this economy!)? What is the proper balance to get the work done, please customers, bring in money —- and still be up on the social media explosion that really is changing the way we connect and communicate.
As with so many things in life, there is a balance. And now, the balance is shifting. Here are some suggestions that can help you manage this tidal wave shift in the way we communicate today.
- Determine Your Goals. Have a good heart-to-heart discussion with yourself first, and then with your team around you, what your real goals are in your business. Connecting with people and building strong relationships is undoubtedly a big part of any successful business relationship today. Yes, social media is a vital, critical part of the mix. Just make sure you’ve got your goals firmly in mind before embracing any new do-dad or gizmo that purportedly “boosts” productivity.
- Start With Baby Steps. Hey, Linkedin wasn’t built in a day. Begin with a solid profile for Twitter, Facebook and Linkedin that is other-oriented. Don’t talk about yourself as much as the benefits your business provides others. Gradually learn about the protocol of each medium and get to know people. Be a human being first. The sales will follow if you practice Relationship Marketing properly in social media. Always remember that social media and social networking are really about Relationship Marketing.
- Get Tools To Facilitate Your Use. Don’t try social media at home — alone. Tools like TweetDeck, HootSuite, Social Oomph and many others really make it easier and much better to use Twitter, Facebook and Linkedin. I’m using these now and they have have saved me huge amounts of time. Bonus: Ping.fm and Tubemogul.com can boost your bottom line if you use them properly by sending your best material to lots of places fast.
- Play Well With Others. The Lone Range was a TV show long ago. Today we are more interconnected than ever. None of us is a smart as all of us. Tie in with tribes that can help you and share common values. Learn from others as they discover new tools and tricks in social networking that can help. Even the Lone Range wan’t really alone. He had Tonto by his side!
- Relax. Hey, we’re all making this up as we go. I’m reminded of the first Indiana Jones movie where Karen Allen’s character asked Jones what he was going to do next in the midst of another white knuckle, teeth-grinding fight. His response? ”I’d don’t know. I’m making this up as I go.” Dealing with Social Media is like that today. In the midst of all the daily barrage of “new” step back and look at the big picture and focus on those goals you have and the “why” of your use of social media and social networking.
Allocate a specific amount of time to be on the most important social media sites for you. For professional speakers, YouTube is a key component. For healthcare professionals, staying up with others through Facebook is important to know about new advances. For salespeople, learning about the advantages of searching through Twitter can yield real, solid bottom-line results in more sales (a nice concept in the field of selling!).
It is not about to stop. Plan your strategy and work it. Then be willing to modify as 1) you see results from your own experience, and 2) technology and the market changes. I’ll make a prediction here — and I know I’m going to be right on this one. Things will Change. Yeah, big deal, Terry, you say. However, all kidding aside, plan for that and be flexible like never before. I’m talking “Gumby” kind of flexible.
Yes, it is different today and it can seem overwhelming. By following these principles you’ll not only survive but your Facebook friends might just become real friends — and customers!
Now, if you’ll excuse me I have a few Tweets I need to send about my new YouTube video and Facebook Fan Page along with the Linkedin Groups I monitor!
Copyright (c) 2010, Terry Brock and Achievement Systems, Inc. Terry Brock is an international marketing coach and professional speaker who helps businesses generate profitable results. He can be reached by e-mail at terry@terrybrock.com or through his website at www.terrybrock.com. Join the Twitter adventure with Terry through his Twitter address: @TerryBrock. Join Terry’s Facebook Fan Page at: http://www.facebook.com/SpeakerTerryBrock
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{ 10 comments… read them below or add one }
I have been checking out a few of your posts and i can claim pretty good stuff. I will make sure to bookmark your blog.
Timely and terrifc article answering issues we were just discussing yesterday! Thanks a million. Will be sharing with my network today.
Yes, it is great, Marcia, when technology empowers us to get out there and enjoy nature as well. Mobile technology is a trend, just like social media. Time management becomes easier when we allow technology to facilitate a better life. Nice to hear from you, Marcia. Hope you are doing well. Terry
Thank you, Bill. Just doing what I can to help out. Thank YOU for your kind words.
Nice to have you visit, Jan. Yes, “friend” is a special word. I guess it canhave multiple meanings but to me it means more than just “acquaintance.” Thanx for stopping by to visit. Terry
Yes, Dr. Josh, have strong systems in place and monitor those. Then get the right people to do the work following those systems. doing as much of anything, including social networking routine stuff, is good. However, with social networking you have to be involved yourself. You can’t let someone else make friends for you. Somehow I think my ole buddy Peter Drucker would agree. Terry
Terry,
You’re the best! Any suggestions for hiring /outsourcing social networking for your business?
Great article- with a topic that many business owners are challenged with!
In fact just talked with our fellow speaker, Shawna Schuh and we were talking
about the same thing! Your article provides practical common sense to the world
of social media- and by the way- the word “friend” is used so casually
due to facebook- I wonder about implications in the workplace!
Jan
Terry, I–like many entrepreneurs–am grateful you are finding the best way to do things, and then sharing those strategies with us.
By guiding us to the best technology, and telling us how to use it most effectively, you simplify our tasks. And with all the complexities surrounding us, we welcome your advice.
Well done!
I also find that when the weather is nice, taking my laptop outside helps me to feel that I am not chained to my desk. I may have become a slave to social media, but I am free to participate wherever I want.