Business-Building Action from Terry Brock
How can you get more business in the fast-paced world of social media? There are key principles which give you a competitive advantage. I share these recently with Robert Dragone and Jon Moss from Aqqolade. They work with a number of speakers, trainers and authors to help organizations excel. I was honored that they asked me to be the first person on their new podcast.
In this session we covered topics such as:
- How communication impacts leadership
- How the Japanese strive for excellence
- How Skype uses social media
- How Southwest Airlines uses social media to provide customer service
- How Southwest Airlines CEO Gary Kelly should use social media
- The “la-la-la-la-la-la I don’t want to know about social media” approach
- Chris Brogan says “grow bigger ears”
- How Chris Brogan goes all analog in person
- What are the best tools to listen on social media?
- Social media tools leaders can use right now
- Doing nothing is worse than doing something wrong in the social space
This is one you want to watch and enjoy with your team.
I look forward to hearing your comments.
All the best,
Terry
Terry Brock, MBA, CSP, CPAE
www.TerryBrock.com
Connect with me on Social Media
Twitter – @TerryBrock,
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Business-Building Videos- http://www.youtube.com/terrylbrock