Business-Building Action from Terry Brock
Today’s customer service brings in the best of what has worked traditionally with the new tools to reach and serve customers.
In this video interview I talk with Marilyn Suttle and Lori Jo Vest, the co-authors of the latest release in the “Gladys” series of books. Who is Gladys? Well, you’ll find out as we talk with these two experts in how to build your business through time-honored customer service concepts.
They share a lot of ideas in this interview which talks about their new book, Taming Gladys: The Busy Leader’s Guide to Creating Fierce Customer Loyalty. Relationship Marketing is about serving customers and helping them to better their lives because they are working with you and your business. Discover new ways you can work with customers to build a stronger business by watching this interview.
I look forward to hearing from you. Please let us know your thoughts.
All the best,
Terry
Terry Brock, MBA, CSP, CPAE
Member, Professional Speaker Hall of Fame
Certified Speaking Professional
www.TerryBrock.com
Terry@TerryBrock.com
+1-407-363-0505
@TerryBrock
Facebook.com/MarketerTerryBrock
