Here’s a “live on the scene” video from my experience in customer service at the Apple Store. Probably not what you’d expect, this one examines a universal truth that can be applied to your business and mine.
This short video will help you as you think about serving your own customers. This video was shot on-site at the Apple store in Orlando, Florida. You’re going to find it quite interesting.
I look forward to your comments.
Enjoy!
Terry
Terry Brock, MBA, CSP, CPAE
www.TerryBrock.com, @TerryBrock
